BotBase – Automate Workflows & Communication | Automate Workflows & Communication

Build a bot for your business in an easy and intuitive way without the need of tech-support!

Our on-premise solution allows you to automate communication towards customers, internal teams & workflows on high scales!

Schedule your personalised demo with us to find out how BotBase works and how it can be benefit your company.

GET IN TOUCH

Would you like to find out how BotBase can benefit your business?
We will be happy to get in touch with you to arrange a call!

Flexibility

Build bots the way YOU need them. Due to it’s flexible structure we can give you the personalization you deserve.

Data Security

Want to go on-premise? Host in your own cloud infrastructure? We are ready for that and have successfully integrated with large-scale insurance companies and banks!

Analytics & Logging

Learn from the feedback the users have and iterate the product based on real-life data. Data-based decision making is the foundation.

Our Success Stories

Austrian Airlines AG

From idea to proof of concept in 3 months.

As part of the Lufthansa Group’s innovation project we created a proof of concept for the digital customer support for Austrian Airlines. In addition to answering classic FAQs, the virtual assistant was also equipped with functionalities relating to contact points in the customer experience like flight search and bookings.

Voice Assistant

Added value through automation for sales.

The majority of the sales team needs information on the road and in real time, while they are on their way to the customer in order to secure the latest information. Through voice based virtual assistants we were able to automate any requests coming from the sales force.

UNIQA Insurance Group

Customer communication rethought.

Through the deep integration of a virtual assistant we mapped customer communication with fewer friction points and in real time. Insurance enquiries, health tips and direct, personalised claims notification via login are just some of the topics we supported our partner UNIQA Insurance Group AG as an innovation leader in the insurance industry.

Volkswagen Financial Services

Building bridges for undecided customers.

For Volkswagen Financial Services we successfully built a virtual assistant to overcome hurdles in the process of buying a warranty insurance. If a customer is uncertain about his information procurement, the digital assistant proactively intervenes and helps the customer to resolve uncertainties.

Botbase Architecture

Communication Channels

Build once and speak to everyone. BotBase provides the capability to build a bot once, but deliver the same experience on a multitude of channels simultaneously. This reduces maintenance costs and increases user satisfaction.

Artificial Intelligence / Natural Language Processing

AI and natural language understanding technology is changing rapidly. BotBase offers you the flexibility to choose and even swap AI providers as the technology and your use-case develops. The BotBase is not bound to any providers and can therefore offer a wide range from SaaS to on-premises solutions.

Your Data / Infrastructure

We understand that in the past couple of years privacy of data has become one of today’s businesses main concerns. BotBase was designed with the legal requirements in mind and therefore offers full on-premises deployment. We put you in full control!

Testimonials

Greg Wallner

CEO, Jingle

“BotBase allowed us to easily connect our bot to various different communication channels to quickly see which was most relevant to our target-group”